Thalys EuroTrain First Class

Have you ever had an experience so bad that it is borderline funny? Well ladies and gentlemen, this EuroTrip story is one of those moments…

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As we depart from Amsterdam to head to Brussels, we figure this be a fantastic chance to try out the “convenient” railway system in Europe. We reserve the Thalys First Class cabins since we wanted the trip to be as hassle-free as possible.

 

Or so we thought… 

 

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Amsterdam to Brussels (direct)

 

As we patiently wait for our train to arrive, we hear a distant random conductor yelling,

“Train CANCEL until further notice.” 

 

Um…. say what?

 

“Sorry, train cancel until further announcement, for now, please go to customer service” 

 

 

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#reaction

 

 

As we looked dazed, she aloofly hands out a coffee coupon to “compensate” for our inconvenience…

 

 

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#worthless

 

 

Minutes into the customer service building, another agent yells into our confused crowd,

“All passengers on Thalys train, go to Track 4! The train leaves in 5 minutes. All passengers going to Brussels, go to Track 4.” 

 

We frantically perform a marathon run from Track 13 to Track 4. As we board, we breathe a sigh of relief.

 

Alas, en route to Brussels.

 

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First Class seats
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First Class table

 

 

Or so we thought… 

 

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unannounced massive detour w/ two transfers!

 

 

We soon find out that everyone (including us) just boarded a detour route. So instead of a direct train ride… we need to transfer not only once… but TWICE to successfully reach our destination.

A simple 2 hour train ride has just transformed into a 5+ hour journey (including transfer time)…

 

This pretty much sums up our internal emotions in one picture… 

 

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To give proper credit, there is a significant difference in privacy in the First Class cabin, which lessen the stress a little bit in this puzzling journey.

 

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crowded economy cabin

 

 

You can also place your luggage in their compartments. But for safety reasons, we felt better having it by our side…

 

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optional luggage compartment / sofa lounge area

 

 

Hip hip hooray?

A train change, a detour, & TWO transfers later, we finally arrived to Brussels, Belgium.

 

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Brussels, Belgium

 

 

I’m sure this was just an one-off and we just got extremely unlucky in our first EuroTrain experience. Looking back though, I just wished they handled the whole situation more professionally.

I mean, yelling that a train is canceled, giving random coffee coupons, and shouting at the customer service crowds to run to another random track… to only find out that we boarded a train that takes two detours is NOT the best way to solve a delay.

 

But hey, no matter how hectic the journey is, as long as you smile & have the right company, any experience can be a tolerable one.

 

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Always look on the bright side & smile 🙂

 

For what it is worth, we did successfully reach our destination…

 

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